This Brouhaha is between Client Toke Makinwa and interior designer Sandra Edoho.......Toke slams her in a no holds barred format...Kai bad market for Madam Edoho!!!
I wont lie,I thought this was PR stunt to introduce the house to her fans but it looks like it is not.......let's hope that they settle this Amicably......
Congrats on the lovely house Toke..I love the neutral colors!!!
All I see is a beautiful home😘😍😍😘
ReplyDeleteSometimes all these 'Big Names' lack professionalism cos they feel they've arrived .
I hope things get sorted out between them,
Toke sorry about everything. ❤❤
Tonto's new boo is DanielAmokachi?
Delete🙄🙄🙄🙄🙄🙄🙄🙄
hmmmmmmmm feels weird, I guess he still has a lot of money😒
The customer is always right.
DeleteI wonder if bankers and our network company customer reps start claiming right, what will happen.
But, they are always calm, even if you are clearly mad.
They'll tell you calmly.
People need to remove personal pride from business.
Don't they go for business trainings???
That's all I see too bikooo. Baby girl for life has got taste.😍😍😍
DeleteSandra is very rude. Wish you know her personally.
DeleteSo when it got bad Toke remembered the carpenter in his street huh? As una say una nor go patronised those struggling who btw, are better than all these so called professionals, na so so call out una go dey do.
DeleteI'm just seeing this but from this designer's reply, you can see her rudeness, disrespect and lack of customer service . For one, how do you go on vacation with an unfinished project and leave your assistant's number? Did toke pay u or the assistant? Owner of house should be begging your assistant to answer her? Uncouth nitwit!
DeleteVery beautiful house 😍
DeleteEverything isn't a stunt. Use your brain sometimes
I am trying to put myself in this madam interior's situation
DeleteMaybe just maybe Toke is one of those customers that are very difficult to please
Please lets note, in life we are customers to each other nevertheless the less the Viva lady shouldn't have called her "Customer from Hell" no matter what
No matter how difficult a Client is ,she shouldn't tag her client "a client from hell" neither should she tell her follows to grab pop corn
DeleteWhere is the professionalism here ?
I mean really ?
Shooter gyal shading Stella is all shades of wrong. You are really WILD!!!🙄
Delete@stella..doubt if its a PR stunt.saw the video of the designs on viva youtube. The colours are nice...I guess the issue they have is the quality of materials used.
ReplyDeleteOn another note her price is ceiling high. Well what do I know as regards pricing for interior decor.
Interiors designs are damn expensive orela, they also come in grades, these ones look foreign and coupled here in Nigeria.
DeleteThat's the 350k bench? Toke needs her head examined for paying 350k for that. She should have ordered her furniture from abroad and shipped them in. It's less stressful to pay the high import duty but be sure your furniture is the quality you want.
DeleteToke just like social media, i can swear you have her phone number or know their office address, why'd you want to involve the media?
ReplyDeleteThat being said, the interior designer shouldnt have hit back so hard but i most people wouldnt understand, its just easy to tag her rude, maybe she is... but Toke must have really ticked her off!
I'm also a designer so i know the feeling, but from what i can tell, these things happen, its never planned, like the little ruins in the cushion, its mostly from the manufacturer, a factory dafault, but they scream at the top of their lungs blaming the interior deco, same thing happens with konga or jumai wen they deliver somethg u didnt expect, its all about approach, i can swear Tokes approach was very wrong
I bet you didnt read where Toke said she was blocked bcos madam furniture doesnt need bad vibes. Read again ma
DeleteIt's like you eye is paining you dear!!
DeleteNext time, read to understand and not to comment!!
The customer has a right to rant.
DeleteYou have a right to try and sort things amicably.
If you are rude and you know it, hire a pR.
It will take nothing for her to apologise to toks, go to her house, recall those pieces, try and fix it.
But mba.
You are claiming right.
You travelled out.
She insulted your husband.
Continue o.
Maybe she likes the bad pr
Its a lie...
DeleteBlocked from making calls? How did she send the video to her husband? Her husband blocked her as well?
She blocked her. How will she lay her complaints. She should go and lay seige and carry mat in front of their office door.
DeleteYou can't imagine how annoying some people are. Iv had such bad experience with a furniture maker that was even a friend. My own money was 400k for sitting room couch and centre tables. And I was a newly wed. Me and my husband's sweat. No furniture in our parlour for one year.
Never delivered and didn't pick my calls,later blocked me for one whole year. Their office I know they had packed out cos they owed rent.
He just returned my money two years after. Still had the nerve to tell me I was cursing him about and reporting him to people.
My pain was you don't block me,just come out plain you had issues and have spent my money and we talk out a payment plan.
You are my friend for Christ sake I will understand.
That blocking must have pained Toke.
So where are we supposed to believe now? This whole thing is complicated.
ReplyDeleteWho**
ReplyDeleteNo stunt Stella. There’s been too much shade on both sides. The interior designer is trash. Even her defence is shaky (New york bulbs? What’s the correlation?) That’s why I’m vary wary of all these Instagram sellers and vendors, their packaging is highly misleading. I know she did a poor job because Toke hasn’t shown off her house as much as she should have.
ReplyDeleteMy sister...help me ooo.America and naija no dey even use the same voltage...she just full of herself.Newyork bulbs indeed.liar liar
DeleteThank you. I thought I was the o lot one that saw the New York bulbs. I would understand if she said UK cos we run on the same voltage, but New York. The designer sha wan brag. Lol
DeleteAsin this one weak me ,
DeleteNew bulb from NY . Toke sorry o . Reasons why I'd not patronise these big names they lack finesse.
Imagine getting blocked bcos "she doesnt want bad vibes" ontop my money??? That furniture lady must be mad!
ReplyDeleteToke seems like a calm person that doesnt like wahala sha. Try this rubbish with Tonto nau. Madness get levels oo
Ahhhh
DeleteDon't call her ooo
Before she burn the bench!
Honestly I have never seen Toke call out anyone openly though she might throw shades. But in this case,madam designer should please go and sort out the issues and fix all fixables. Her delivering the sofa in good condition does not stop the buttons from popping. It means the finishing was not properly done. I cannot pay you almost 2m naira and you are telling me stories how nature bent my wardrobe or wood. Naa. I no gree.
ReplyDeleteToke should be on her to get her money’s worth.
As she see money naa she come waka go holiday and came back to supply nonsense work. Lol
Have u forgotten she called out that restaurant for one rubbish, thats what she likes doing... very irritating attitude, handle your shit inhouse, as you keep your big gods private, so should all these minor defaults
DeleteToke don fuck on top spoil am, just one week.... abi na your iron nyash spoil am, you de blame innocent person. You see your life?
ReplyDeleteTrI think be told, Sandra is very rude. Just the fact that you called Toke a customer from he'll is enough proof. I ordered some sofas as well for 550.000 and after a year, the thread starting loosening off at all the joints. Did the chairs look beautiful when I bought them ? Yes but are they durable, no. Now, I am negotiating with hubby to get some simple sofas from Europe. I feel you pain Toke. This rude woman needs to apologise to you and repair/replace the said furniture
ReplyDeleteThere is this guy in lagos , he's a furniture maker he made some really nice furnitures for my sister and we saw these same furniture designs on a magazine pricing times 10 the amount my sister made it for,
DeleteIts been 3 years and she hasn't had any issues , most of these big names they have just their name as marketing strategy and nothing else.
Sandra, I advise you take full responsibility and stop pushing this further. I know you must have been ignoring her for Toke to bring this on social media. Your action calling her, client from hell speaks volume.
ReplyDeleteIf you were not called out, you wouldn't have done anything.
The same way I will still call out the photographer I made 70% advance payment to take pictures and do album as well as an enlargement for my convocation since April 4th. I paid on time and this guy stopped picking my calls or responding to his watsapp messages.
I got someone involved who threatened to get him arrested, he just sent some soft copies and continued from where he stopped.
My next line of action will shock him! Lanre, if you are reading this blog, respect yourself and do the needful.
Beautiful house
ReplyDeleteThis is a new month and drama is already here!
ReplyDeleteBoth of them should sort themselves out abeg.
Ambode was working...haha
ReplyDeleteThis Sandra with a face looking like bleached out bush baby is a pathological liar!!! Gosh! Liars disgust me! Just own up n shut the heck up.
ReplyDeleteYour opening statement in reaction to the call out was to call your customer "client from hell", and also ridicule her complaints by asking listeners to grab some pop corn?
You must be densely dense! If you're stupid enough to be so nasty, be bold enough to admit your nastiness.
I can't stand poor service and injustice. Nothing irks me more. The way I dey feel so, I fit go find this Sandra bite.
Lol
DeleteI hate it when customers misbehave and start chanting customers are always right like native doctors,some customers can be so rude and annoying sometimes,they push you to your last endurance limit and remember that they are king when you become tired of their rudeness,Why send the pictures to instablog when she already recalled the faulty items.Madam designer,tame your rude mouth and satisfy your customer Abeg
ReplyDeleteI have worked in banking for 10yrs and have chopped abuse from customers well well. Even shouting n all and I say nothing. Especially when I know the bank messed up. I just stay quiet. Mind you I earn well and some of these customers don't even have quarter of what I earn but I still give them their respect as a customer.
DeleteMy boss always says this,even a customers dispatch rider is a representative of the company and any way you treat them is what they report to their company. There are many banks in nigeria. They simply take their business elsewhere.
Zainab your experience with your customers should not becloud your judgement.
DeleteAo you think someone like Toke will post something on her insta story and Instablog wont lift it? When Etinosa and Blessinng even make it there without sending their stories.
So you mean if you purchase something worth 2M and you are thoroughly dissatisfied and treated shabbily when you spoke up. You will spend another 2M to replace them just so you don’t appear troublesome?
She sent it to instablog or instablog lifted it from her page.
DeleteEven if I buy something of 10k and I ain't satisfied. I must talk.
I am not taking sides with Sandra the carpenter designer,Toke paid for her ostentatious service and has every right to seek redress if she is not satisfied with her service delivery but why start a war when she is already doing something about it?Sandra is also wrong by calling her a customer from hell
DeleteI am not taking sides with Sandra the carpenter designer,Toke paid for her ostentatious service and has every right to seek redress if she is not satisfied with her service delivery but why start a war when she is already doing something about it?Sandra is also wrong by calling her a customer from hell
DeleteZainab,you aren't taking sides but you already said you hate when customers misbehave and start chanting like native doctors.With the above statement,you have taken sides.From what we have read,toke tried reaching her but she blocked her.Sandra calling her customer from hell is totally wrong.The white people who started SM are always courteous to their customers but Nigerians seller think they have arrived and are always rude to customers.In this economy,is 2m small money for you not to deliver quality?And toke doesn't have to send it to instablog.
DeleteZainab shut up your stinking mouth and contradictory self you idiot. You talk too much
DeleteZainab with you initial comment alone, you have no business relating with customers. Saying customers chant like native doctors alone is distasteful. I have been in customer facing roles for all my career spanning 21 years both in Nigerians abroad. I have seen it all, punched the wall, kicked the air, locked myself up and screamed but always approached and addresses the customer with a smile, that’s why it’s called customer service.
DeleteI might not like toke, but one thing I know about her is she hardly does call outs. she's emotional hand would rather be passive aggressive. The only time she called someone out was when they made fun of her butt, (RMD and Bovi) and when some dead beat father failed to show up for someone she was taking care of. Sandras case is just damage control gone wrong. She could have worked on it and then toke would come back to thank her online. There is no business without bad reviews but your ability to deal with it speaks more of your business than any other thing .
ReplyDeleteDem go dey alright las las
ReplyDeleteToke baby, your house is beautiful and you're a baller.
This vendor is the definition of TOXIC.
ReplyDeleteYou carry your customer from HELL money go holiday. Block the person line because you wanted to avoid bad vibes.
ReplyDeleteAll I see is the beautiful house.
ReplyDeleteThat vendor better get off her high horse and resolve the issue with her client
After this event I will not. Trust interior design by obiageli either. Never should you buy made in nigeria anything. All na scam. Yet they will have beautiful photos on Instagram. Buy straight from usa
ReplyDeleteSee as vendor displayed customers home!
ReplyDeleteLike thats so unprofessional! A lot of Nigerians do not have a concept of what business is. If she does does change her attitude she will be out of business in a few years. So sad. Imagine Ikea or Bassett furniture saying things like these. smh
DeleteAbeg sort out your differences amicably.
ReplyDelete